+ Is this site secure?
We treat our customer's privacy with the utmost importance. Our shopping cart is equipped with a high grade SSL certificate to protect all personal information, including billing and shipping information, with up to 158 bits of encryption.
+ What payment methods do you accept?
We accept Visa, MasterCard, Discover, and American Express as credit card payments. Also, we can establish term billing for qualified customers pending a credit check. Please contact us for more information.
Government agencies, schools, colleges, and universites may fax us a Purchase Order for term billing (Net 15). Our fax number is 404-487-8955.
+ What is your "Risk Free Guarantee"?
Our Risk Free Guarantee is designed to put our customers at ease and take the pressue off of ordering online. We're so sure that you'll absolutely LOVE our products that is there is any reason that you're not 100% satisfied with your order, we will take it back for a refund or exchange with NO restocking fee! Compare that to the 20% to 50% restocking fees that other linen companies charge. To be eligbile, all of our guidelines for returns apply (see: Policies page), including return time frame, custom items, and any other conditions.
+ Do you ship internationally?
At this time we only ship to the United States, Puerto Rico, and Canada. Please note that Canadian shipments are subject to tariffs/duties taxes and may have a brokerage fee charged by the freight company. These costs are added by Canadian customs and are not charged by TableSkirtingClip.com. These charges, if applicable, are the sole responsibility of the customer.
+ Do you offer rush shipping?
Absolutely! Expedited shipping is available as a shipping choice during checkout or if you'd like to discuss the options please call us at: (866) 587-4369. Please note that expedited shipping is the method of shipping that will be used once an order has shipped. All in-stock items ship out quickly, but custom orders or any other order type that needs to be produced will be shipped using the method chosen as soon as production is finished. For example, if a customer chooses Next Day Air as the shipping method, this will be used once the order has been packed and shipped, and it does not guarantee that the customer will receive the order the next day.
We urge customers who require rush shipments to contact us with their time line and to discuss the fastest and least expensive way to get your order delivered. We're here to save our customers as much money as possible.