Terms, Conditions, and Policies

Please review the following terms, policies, and conditions:

Ordering
Payments
Shipping
Returns and Exchanges
Volume Discounts
Risk Free Guarantee 
Fabric Dye Lots
Privacy and Security
Intellectual Property
Sales Tax
Back Orders 
Terms of Sale
Typographical Errors

 Disclaimer: We reserve the right to modify, suspend, or cancel any policy at any time.

Ordering

Orders may be placed using on our online shopping cart, by phone (770-587-4368), or by fax (404-487-8955).  Please note that phone-in/verbal orders are considered firm.

No order cancellations can be made at any time on custom or specialty products (those that are not listed as a stock size and/or product on our website).  Cancellation requests must be done within six hours of placing your order.  We will do our best to accomodate a cancellation request, but if an order has already began production, then the order must ship. After it is received, it must follow our return guidelines (please see: Return Guidelines, Section 1) if the customer prefers a return.  

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Disclaimer: We reserve the right to modify, suspend, or cancel any policy at any time.

Payments

We accept the following credit cards for payment: Visa, MasterCard, Discover, and American Express. We also accept debit cards issued by Visa or MasterCard. There is no surcharge for paying by credit card on our website. Please be sure that the billing address, city, state, and zip code match for the card being used. Failure to provide accurate billing information may result in a delay or cancellation of your order. We also accept PayPal payments and prepaid checks. If paying by check, we will wait until the funds clear in our bank account before shipping your order. Please be sure to include all fees, including shipping (contact us for a quote). Make the check payable to: A2Z Recognition Products, Inc. and mail to: 803 Macy Drive, Roswell, GA 30076.

Government agencies, schools, colleges, and universities may fax us a purchase order for term billing (Net 15). Our fax number is 404-487-8955.

Canadian and international customers must pay by credit card only. All payments must be made in U.S. Dollars (USD) and we are not responsible for currency conversions or any applicable surcharges for converting foreign currencies to U.S. Dollars by the credit card company or bank.

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Disclaimer: We reserve the right to modify, suspend, or cancel any policy at any time.

Shipping Policies (also see: Flat Rate, U.S., Canadian, 3rd Party Accounts)

We require shipments with merchandise totaling over $150.00 to have a signature upon delivery. If you request to forgo the signature requirement, under no circumstance will we be responsible for lost or misdelivered packages. If a package is returned to us by the carrier due to multiple unsuccessful attempts to acquire a signature, the customer will be refunded the order amount minus the cost of outgoing shipment and the cost of return shipment upon our receipt of the returned package(s). There is no restocking fee for the returned merchandise.

UPS shipments cannot be delivered to P.O. Boxes. Please use USPS as an alternative if you do not have a physical street address for shipment. Please note that USPS shipments are not guaranteed in terms of transit times.

We ship Monday through Friday, excluding holidays, and do not have options for Saturday delivery. For example, a Next Day Air order placed on Friday would not be delivered until the following Monday at the earliest (assuming it shipped out the same day). Shipments generally leave our warehouse in 1-3 business days. Custom orders may take slightly longer. Transit and delivery times vary by order size and the shipping method and/or carrier chosen. We are not responsible for shipping carrier delays caused by factors that are out of our control, such as adverse weather conditions.

Free and Flat Rate Shipping

For a limited time, orders over $35.00 ship FREE by UPS Ground in the contiguous United States. Orders under $35.00 ship for only $7.95. Alaska, Hawaii, Puerto Rico, and international are not eligible. Flat rate shipping will be done via UPS Ground and a physical street address will be required (no P.O. Boxes, APO or FPO). If USPS Priority Mail must be used due to a non-physical street address, the flat shipping rate will be excluded and actual shipping rates will apply. Expedited shipping, such as UPS 2nd Day Air and UPS Next Day Air, may still be chosen during checkout, but are not eligible for the flat rate shipping promotion. This shipping promotion does not apply to previous orders. Please continue reading the rest of our shipping policies both above this section and below.

United States Shipments

Most orders ship from our Roswell, GA warehouse (zip code 30076), however, there are times when orders will ship from other warehouses. During checkout, U.S. customers have the option to choose rush shipping options, including UPS Next Day Air and 2nd Day Air. This does not necessarily mean that orders will arrive the next day or in two days. The shipping option chosen will be used as soon as the order is packed and shipped (generally within 1-3 business days).

If you have a deadline for an event, please contact us to discuss the best options for ensuring that your order arrives on time.  Otherwise, please see the chart below for an estimated delivery timeline for orders shipping via UPS Ground from our Georgia warehouse:

Canadian Shipments

All Canadian shipments are subject to tariffs, duties, and/or brokerage fees implemented by the freight carrier and/or respective government agency.  We are not responsible for any surcharges placed by these third parties, and they will be the sole responsibility of the customer.  Before placing your order, you may check with the carrier for any such fees.  If a package is refused by the customer and sent back to our warehouse, a refund will be issued minus the outgoing shipping cost, and the cost of the return shipping that we incur.  Canadian shipments are subject to inspection by these intermediaries, and we are not responsible for any shipping delays when the package is in the customs process.  We state the accurate prices for the declared value, and item descriptions, on international forms and paperwork.

Third Party Shipping Accounts

Upon request, we can ship orders using a customer's UPS or FedEx account.  Orders using a 3rd Party account must be placed by phone (770-587-4368) or fax (404-487-8955).  No orders placed online can be shipped using a 3rd Party account.

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Disclaimer: We reserve the right to modify, suspend, or cancel any policy at any time.

Returns & Exchanges

All returns must be made within 10 days of delivery and be pre-approved by having a Return Authorization Number (RA#). Please open and inspect all contents as soon as possible. All returned items must be in the same new, unused, and unlaundered condition as when they were shipped. Custom products, including custom sizes, are not eligible for returns or exchanges. Returned products are subject to inspection before a refund or exchange is processed.

Under no circumstances is expedited shipping refundable (i.e., UPS 2nd Day Air, UPS Next Day Air, and the like).

All returns and exchanges must meet the general guidelines detailed above.
Customers may then choose from any one of the three options:
1) Full Refund- there is no restocking fee for returns. The customer will be refunded the amount of the merchandise within 3 business days after we have received the returned product(s). Outbound shipping charges are not refundable. Customer is responsible for return shipping cost.
2) Exchange- there is no restocking fee for exchanges. Only an order containing merchandise of equal value to the original order will be exchanged, not including shipping. Shipping for the new product(s) will be charged, and the customer will be responsible for return shipping costs. All original merchandise must be returned and delivered to us prior to our shipping the exchanged goods.
3) Defects or Incorrect Orders- In the rare case that your order arrives and any items are defective, incorrect items were shipped, or any part of your order is missing, we will correct it at our expense. We must be notified within 10 days from delivery.

Please Contact Us for a Return Authorization Number (RA#) and ship all returned products to:

A2Z Recognition
Attn: Returns/RA# your number here
803 Macy Drive
Roswell, GA 30076

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Disclaimer: We reserve the right to modify, suspend, or cancel any policy at any time.

Volume Discounts

Price tiers and volume discounts are based on the same color and same size for each product. We do not offer split colors and/or sizes for volume discounts. For example, to be eligible for a 10 piece price break, the customer must order 10 (or more) of the same color, and same size, product.

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Disclaimer: We reserve the right to modify, suspend, or cancel any policy at any time.

Risk Free Guarantee

You never have to worry about purchasing from TableSkirtingClip.com with our Risk Free Guarantee. If there is any reason that you are not 100% satisfied with your order, we'll take it back with no restocking fee. Compare this to other linen companies that charge anywhere from 25% to 50% restocking fees for returned merchandise. We can only do this because our customers love our products so much that we feel more than confident to offer this promise.

Outbound shipping is not refundable and return shipping is the responsibility of the customer.

All returns must adhere to our to our General Return Policies, including return time frame and custom orders. Under no circumstance is expedited shipping (such as Next Day Air, 2nd Day Air, and the like) refundable.

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Disclaimer: We reserve the right to modify, suspend, or cancel any policy at any time.

Fabric Dye Lots

We are able to offer such low prices by sourcing our materials from various factories. For this reason, some of our fabric will come from different bolts of material, and may not be an exact color match. For example, a navy blue table skirt may not be an exact match to our navy blue tablecloths. They will both be a shade of navy blue, but there may be a slight color variation between the two. For customers purchasing table skirting and are interested in covering the tops of their tables, we recommend using our table toppers with the skirt(s) for a closer match, rather than using a tablecloth with skirting going around the table edges.

While we do our best to have matching colors, please note that we cannot guarantee or ensure that dye lots will match between any products. This also includes products that are ordered at different times as we use multiple sources for fabric, or even if the same source is used, the dye lot may be different from the original order.

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Disclaimer: We reserve the right to modify, suspend, or cancel any policy at any time.

Privacy and Security

Security:
We treat our customer's security with the utmost importance. All "Order Now" buttons on our site direct to our secure shopping cart that is fully PCI Compliant. To qualify as a PCI compliant shopping cart, the cart must pass a series of rigorous tests and regulations set forth by a prestigious council that includes the leaders in the payment industry: American Express, Discover Financial Services, JCB International, MasterCard Worldwide, and Visa Inc.

Among the many criteria that a PCI Compliant shopping cart must meet, some of the most important include: installing and maintaining a firewall configuration that protects cardholder data, protect stored cardholder data through encryption, use and regularly update anti-virus programs and software, and regularly testing security systems and processes.

Rest assured that your information is in good hands with TableSkirtingClip.com!

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Disclaimer: We reserve the right to modify, suspend, or cancel any policy at any time.

Intellectual Property

Unless otherwise stated, all text, descriptions, logos, images, and web design are the sole property of TableSkirtingClip.com and may not be reproduced, retransmitted, republished, or otherwise copied without written consent. All rights are reserved. Unauthorized use may result in civil and/or criminal penalties.

We may use logos or images other than our own for illustrative purposes, such as showing our ability to provide custom printing on an item. These logos and images are not our property and do not represent an endorsement for our products.

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Disclaimer: We reserve the right to modify, suspend, or cancel any policy at any time.

Sales Tax

Sales tax is only charged to orders shipped within the state of Georgia. Any organizations within Georgia that are tax exempt must provide a Tax Exempt ID or Certificate, and the taxed amount will be issued as a refund if the payment was made by credit card. If the order was processed as a Purchase Order, no sales tax will be added to the total for qualifying tax exempt organizations in Georgia.

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Disclaimer: We reserve the right to modify, suspend, or cancel any policy at any time.

Back Orders

Despite our efforts to maintain inventory levels, there may be rare instances where we are out of stock on ordered items. In these cases, the customer may choose to have a partial shipment of any in-stock items ordered and wait for the back ordered item(s) to come in stock, receive a refund for the amount of the back ordered item(s), or receive a full refund for the amount of the back ordered and in-stock items.

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Disclaimer: We reserve the right to modify, suspend, or cancel any policy at any time.

Terms of Sale

A2Z Recognition Products, Inc. products are warranted to be free from defects in material and workmanship for a period of ninety days from the date of shipment.  A2Z Recognition Products, Inc., at its sole option, will repair or replace any defective merchandise during this warranty period.  There are no other warranties, expressed or implied, including, but not limited to, the implied warranty of merchantability and fitness for any particular purpose.  All such warranties are expressly and specifically disclaimed.  Unless specifically agreed to, in writing, A2Z Recognition Products, Inc. will not be held responsible for missed delivery dates or the performance of third parties, including but not limited to shipping companies.  In no event will A2Z Recognition Products, Inc. be liable for any direct, special, incidental, or consequential damages or lost profits.

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Disclaimer: We reserve the right to modify, suspend, or cancel any policy at any time.

Typographical Errors

In the event that an item is listed on our website or shopping cart at in incorrect price due to a typographical error, we reserve the right to cancel the order for a full refund or agree with the customer to the amended (correct) price.

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Disclaimer: We reserve the right to modify, suspend, or cancel any policy at any time.